What exactly is a cold storage management system?
A cold storage WMS digitises every operation in a refrigerated warehouse: receiving
shipments, assigning a storage slot to each pallet, tracking temperature, ordering dispatch by expiry,
and invoicing. What separates it from an ordinary warehouse system is that it
treats temperature and shelf life as first-class data, not optional fields — which is what
prevents spoilage and keeps every movement documented.
What is FEFO and why does it matter in cold storage?
FEFO stands for First Expired, First Out — the stock closest to expiry leaves
first, rather than the oldest received as under FIFO. For refrigerated goods this is decisive: a
shipment received late may well expire first. The system orders dispatch automatically by expiry date
and blocks the wrong pick, which cuts measurable spoilage within the first months of operation.
How does the system track cold room temperature?
Every chamber is assigned a target temperature and an allowed range. The
dashboard shows the current reading per chamber in real time and raises an immediate alert when it
drifts out of range. Every reading is written to a historical log you can pull up for a review, an
audit, or a dispute with a customer over the condition of their goods.
Does it handle more than one warehouse or site?
Yes. You can run an unlimited number of warehouses and chambers from the same
account, each with its own map, temperatures and permissions. Management sees every site on one
screen, while each warehouse supervisor sees only their own. Transfers between chambers or
between sites are recorded as full movements with user and timestamp.
Do I need special hardware to run it?
No. The system runs in the browser on any computer, and the driver and handling
tablet app works on a standard tablet. For scanning you can use the tablet camera or an ordinary
barcode reader (USB or Bluetooth). If you already have temperature sensors installed, we can connect
them to the system instead of entering readings manually.
Does it include billing for storage customers?
Yes, if you rent refrigerated space to third parties. Each customer has a file with
their contract and agreed rates, and every pallet stored in their name. The system
calculates the invoice automatically from storage duration, pallet count and any additional
services, and tracks paid versus outstanding so no invoice slips past you.
What happens to the warehouse data I already have?
We start with a setup session where we recreate your real warehouse layout inside
the system (chambers, aisles, racks), then import your current stock from Excel files or your
previous system. Once imported, a barcode is printed for every existing pallet and linked to its
position on the map, so you are operational from day one.
How long do implementation and training take?
It depends on warehouse size and the number of SKUs, but a typical single-warehouse
implementation takes two to four weeks, including layout setup, stock import and team training.
Training runs by role — management, warehouse supervisor, accountant and drivers — and technical
support continues after go-live.
Is the system available in Arabic?
Yes. The Arabic interface was
built natively with full RTL support, not
translated from a foreign product. That shows in the terminology, in the direction of screens and
reports, and in how easily warehouse crews use the tablet app without a language barrier. The
Arabic version of this page is available too.
